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Queenplay

online casino review
Queenplay

100% up to €200 + 100 Spins

623 user ratings
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Terms and Conditions apply. New players only. 18+. Min deposit €10. Wagering requirement apply 35x. Offer valid for 72hr. 100 spins includes 3 deposit.18+ Please Gamble Responsibly. Click 'Claim Bonus' to view full terms and conditions

Queenplay

online casino review

Intro

Queenplay is an online casino aimed predominantly at women, which is a pretty uncommon quality in the online gambling industry.

This is a site with an excellent range of gaming options, banking methods, and a great welcome bonus.

Join us as we take a deep dive into everything that this very pink casino has to offer.

If it sounds like the site for you, click through to sign up and grab your welcome bonus.

What we like

  • Welcome bonus on first four deposits
  • Excellent live casino
  • Several customer support options

Bonuses & Promotions

100% up to €200 + 100 Spins

Deposit €100, play with €200
Terms and Conditions apply. New players only. 18+. Min deposit €10. Wagering requirement apply 35x. Offer valid for 72hr. 100 spins includes 3 deposit. 18+ Please Gamble Responsibly. Click 'Claim Bonus' to view full terms and conditions

WAGERING REQUIREMENTS

The 35x wagering requirement attached to the welcome bonus is average for an online casino site. It should also be noted that the requirement is only attached to the bonus, while some casinos will apply wagering to both the bonus and the deposit, making a 35x requirement essentially 70x the bonus amount.

You have 21 days to wager the full value of the bonus, which is a little shorter than the 30-day average, so we’d recommend that you only make your deposits when you have the time to spend the bonus money within the three-week timeframe.

The spins must be used within a day of claiming the bonus, and the 35x wagering applies to any winnings you receive from the spins.

The max win from any single bonus is €500, and any winnings above that mark will be returned to the casino.

Terms and Conditions apply. New players only. 18+. Min deposit €10. Wagering requirement apply 35x. Offer valid for 72hr. 100 spins includes 3 deposit. 18+ Please Gamble Responsibly. Click 'Claim Bonus' to view full terms and conditions

Queenplay gets players started with a tasty welcome bonus that covers the first four deposits you make at the casino. The offer works as follows:

  • First deposit: 100% matched deposit bonus up to €250 and 50 spins
  • Second deposit: 50% matched deposit bonus up to €300 and 50 spins
  • Third deposit: 60% matched deposit bonus up to €200 and 50 spins
  • Fourth deposit: 75% matched deposit bonus up to €250 and 50 spins

These bonuses apply to any deposit of €10 or more made at Queenplay online casino. The wagering requirement is 35x the bonus, which is around the industry average, with a €100 bonus needed to be wagered $3,500 before any associated winnings can be withdrawn.

The requirement is tough to meet; not impossible, but tough. We advise players to consider this bonus as a chance to play some games at Queenplay for free and get used to the site rather than a way to land some cashable winnings.

Software

We like to see a good balance of big names and cult favourites in the software developers at an online casino, and that’s exactly what you get at Queenplay.

The leaders of the industry like Microgaming, NetEnt, and Play’n GO are all present, as well as live dealer giant Evolution Gaming. The rising stars and smaller indie brands available include ELK Studios, NoLimit City, and Red Tiger Gaming.

Games

Slots
701+
Blackjack
20
Roulette
10
Live Casino
101
Poker
5
Baccarat
10
Craps
0

Slots

As you might expect from an online casino, especially one on the Aspire Global network, slots are the main focus here, and there are hundreds to choose from.

Old school favourites like Play’n GO’s Book of Dead and NetEnt’s Gonzo’s Quest are here, along with modern classics like Leprechaun Goes to Hell and Reef Raider.

There’s a wide range of video slots here, but we would like to see a few more titles added to the progressive jackpots selection.

The likes of Divine Fortune and The Pig Wizard Jackpot King ensure there are big money prizes up for grabs, with developers like Microgaming and NetEnt on hand, but there are far more jackpot titles available over what’s offered by Queenplay.

In terms of navigation, we’d like to see a few more options, like the ability to search by developer or break games down by genre or features. As it is, unless you know what you’re looking for, you may find yourself browsing for a little while to find the kind of slot you’re after.

Number of video slot games Number of progressive jackpot slots
601 21

Live Casino

The only live casino games provider offered at Queenplay Casino is Evolution Gaming, but with almost the full portfolio from this excellent developer available, that’s still quite a collection! Craps is the only absence we can find.

The most abundant game option is blackjack, with over 60 tables and a range of betting limits that go from less than €1 all the way up to €15,000. The higher numbers are usually found in the Salon Prive section, an area reserved exclusively for high rollers with minimum buy-ins at tables that are usually in the thousands.

For those who don’t have the budget for such games, there’s also a stack of different roulette options including the high energy Lightning Roulette, as well as a decent selection of live poker from Caribbean Stud to a few variants of Hold’em.
If you fancy something a little different, check out the game show options ranging from well known games like Monopoly Live and Deal or No Deal to

Evolution originals including Crazy Time, Dream Catcher, and Mega Ball.

Evolution didn’t earn the reputation as the king of live dealer games without putting in some serious effort, and that shows in the sleek, trendy, and classy looking studios that all the developer’s live games are streamed from. The hosts and croupiers are all highly skilled yet friendly and approachable, adding to the authentic atmosphere.

Number of Mobile Live Games Live Casino software providers What are stake Limits Min-Max Number of live blackjack games Number of live roulette games Number of live dealer poker games
101 Evolution Gaming €0.15 - €15000 60 30 10

Blackjack

Outside the extensive live casino options, Queenplay also provides players with a good number of software-focused blackjack games if you fancy a more casual playing environment.

The highlights of the collection include iSoftBet’s Multihand Blackjack, and Red Rake Gaming’s Blackjack Fast and Blackjack Switch. There are also a few VIP and Classic Blackjack options for those who like to keep things traditional, with Microgaming’s Gold Series being some of the best.

Number of Mobile Live Games Blackjack games software providers
10 iSoftBet, Microgaming, RedRake, Switch Studios

Roulette

Roulette fans get to enjoy a good stack of RNG games at Queenplay, too. 10p Roulette and 20p Roulette are here for those looking to keep to a strict budget, while Vertical Roulette from iSoftBet is a classic variant with a unique look.

American and European variants are both available here, but there aren’t as many original takes on the concept as you’ll find in the blackjack section.

Roulette games software providers
Gamevy, Gaming1, iSoftBet

Poker

Poker fans have a few options in the live casino, but when it comes to RNG games, it’s Jacks or Better, and that is the only option.

It’s a fun game with a high RTP, but it wouldn’t hurt to maybe add a couple more options to keep poker fans happy.

Number of Mobile poker games
4

Cashier

Queenplay offers a decent number of banking options for both deposits and withdrawal. The minimum limit for both is €10 and no fees are charged.

There are a couple of disappointments, however, Firstly, the monthly withdrawal limit is €7,000, which will likely be fine for most players. That being said, it’s substantially lower than the online casino average and may put off those who are betting €15,000 a hand in Salon Prive games.

There are fewer options for withdrawals, with Paysafecard and Zimpler being among the deposit-only options, and sadly Boku’s pay by phone bill service isn’t offered.

Once you make a withdrawal request, it will be pending for 48 hours and then released on the next working day. You can cancel the transaction within that processing time, which is nice, but what isn’t so helpful is having to wait three days for your funds to reach you. This is especially true of those withdrawing with debit cards who will have to wait a further 3-5 working days – in most cases – for the transaction to be completed and for the money to be released by the bank.

Method Min deposit Minimum Withdrawal Limit Withdrawal Processing Time
Debit Card €10 €10 5-7 Working Days
EcoPayz €10 €10 3 Working Days
Interac €10 N/A N/A
instaDebit €10 €10 3 Working Days
Neteller €10 €10 3 Working Days
PaysafeCard €10 N/A N/A
Skrill Skrill 1-Tap €10 €10 3 Working Days
Trustly €10 €10 3 Working Days
Zimpler €10 N/A N/A

Design & Usabillity

There are more imaginative ways to direct a site at female players than Queenplay’s pink-focused design philosophy. That isn’t to say this is a bad-looking site, it’s just there isn’t a great deal going on design-wise. It’s functional and stands out from the crowd, all the same.

In terms of navigation, a minimalist design approach keeps the site looking clean, but a few more sub-categories to help with browsing games would help.

Support Options

Queenplay claims to live by the CARE (Customers Are Really Everything) approach. It’s a sentiment we can get behind.

The site lives up to its claim too, with email, phone, and social media avenues for reaching customer support. There’s also a live chat service on the

Queenplay casino site if you’re after the quickest possible assistance.

Mobile Experience

At the time of writing, Queenplay doesn’t currently offer a native app for download to any mobile device.

However, what this site does offer is a solid mobile casino that you can access directly from your smartphone or tablet’s web browser.

The design is essentially the same here, with a few tweaks made to suit smaller screens, while in terms of content you don’t lose out on much. A few games are absent, but the majority of the collection is available, as are the banking methods, customer service options, and promotions that desktop players benefit from.

App Review

At the time of writing there is no mobile app currently available for Queenplay customers.

Loyalty and VIP Rewards

As soon as you make your first deposit and start playing at Queenplay you are entered into the casino’s loyalty programme. There’s nothing to sign, no codes to type, no initiation tasks to complete, you’re simply added to the ranks.

Your first 10 loyalty points will get you to the initial Bronze level, earning 25 bonus spins for the effort, as well as weekly bonuses.

The following levels – Silver, Gold, Platinum, Premium, and Prestige each bring richer prizes, with the highest level coming with faster withdrawals, a dedicated account manager, and more.

Questions and answers

  • Can Queenplay be trusted?

    Yes. Queenplay is licensed by the UKGC, meaning there’s a strong degree of customer protection in place and regular audits on its games for fairness.

  • Does Queenplay have a Mobile app?

    There isn’t currently a Queenplay mobile app to download. However, you can still access the casino using the browser of your smartphone or tablet.

  • Can I pay with Neteller at Queenplay?

    Yes! Queenplay offers a range of deposit methods including Neteller and other e-wallets as well as debit cards, Paysafecard, Trustly, and more.

Customer Support

Phone: 020 3318 9367

Live chat: Yes

Summary

Queenplay is a solid casino site with a lot to offer to players.

The welcome bonus is strong, and the wagering requirements, while steep, are comparatively fair when you take other casinos into account.

The loyalty programme is good, and the games selection is decent, with an excellent live casino and a competitive array of slots headlining the collection.

The lack of a native app is a bit of a let-down, but the mobile casino goes a fair way towards making up for that.

Fancy trying your luck at Queenplay? Click the link and sign up to grab your optional welcome bonus.

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